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Quick Start
1. Install the desired massage head in the massage gun by aligning the base with the socket and firmly pressing it all the way in. Only install or remove the massage head when the device is OFF to prevent injury.
2. Power ON the massage gun by holding the Power Button for 2 seconds, and select the desired speed by tapping on the Power Button.
3. Power OFF the massage gun by holding the Power Button for 2 seconds.
FAQ
What should I do if my massage gun is not turning on?
If your massage gun is not turning on, first ensure that you're pressing the power button correctly. Hold the power button for 2 seconds with your finger. Make sure you're not wearing gloves, as they can interfere with the touch sensor.
What could be causing my massage gun to remain unresponsive?
One common reason for unresponsiveness is a low battery. Try charging your massage gun and then attempt to turn it on again.
How do I charge my massage gun?
To charge your massage gun, simply connect it to its charger and plug it into a power source. Allow it to charge for the recommended amount of time as specified in the user manual.
Can I use any charger to charge my massage gun?
It is recommended to use the charger provided with your massage gun to ensure safe and optimal charging. Using a different charger may lead to compatibility issues or damage.
My massage gun still won't turn on after charging. What should I do?
If your massage gun doesn't turn on after charging, it could indicate a more serious issue. In this case, it's best to consult the user manual for troubleshooting steps or contact customer support for further assistance.
Why does my massage gun show "L" ?
If your massage gun is showing "L", indicates that your massage gun has low battery. We recommend charging your massage gun and then attempt to turn it on again.
Why does my massage gun show "E" ?
If your massage gun is showing "E", this indicates an overload or current issue on the massage gun. You may restart your massage gun by pressing the power button on the LED screen to power ON and OFF.
Why does my massage gun isn't switching speeds?
If your massage gun is not switching speed, it may be the following reason:
- Ensure that power is ON and tap on the power button to switch speeds.
- Be sure to remove any gloves as it can sometimes make your press undetected by the touch sensor.
How do I properly switch speeds on my massage device?
To properly switch speeds on your massage device, first ensure that the power is ON. Then, tap the power button gently to switch between speeds. Avoid applying too much pressure, and be aware of any potential interference, such as gloves, that might affect the touch sensor's responsiveness.
Why does my device automatically change speeds during use?
Your massage gun may automatically change speeds if the power button has been accidentally touched during the massage. To avoid this, be cautious not to make contact with the power button while using the device.
How can I prevent my massage device from changing speeds unintentionally?
To prevent your massage device from changing speeds unintentionally, make sure you do not accidentally touch the power button during the massage session. Be mindful of the button's location and try to avoid any accidental contact.
What should I do if the massage head falls from my massage gun?
Re-install the massage head by aligning the hexagon base into the socket. Place at least 20 pounds of pressure on the massage head into the massage gun to ensure proper installation.
What should I do if the rubber seal on my massage head is worn out?
Remove the massage head rubber seal from the massage head and install the replacement seal included with the massage gun.
What should I do if I can't remove the massage head from my massage gun?
Apply a back and forth rotating motion as you pull the massage head away from the massage gun.
Why is my massage gun is getting too hot?
Too much pressure is being applied to the massage gun or it is being used for too long of a massage without time to cool down. Wait for 30 minutes for the massage gun to cool down, and try again.
Why does the light changes when I am using the massage gun?
The light on the massage gun ring is what we called Pressure indicator. The pressure indicator on the massage gun uses color to convey the level of pressure being exerted during your massage session. Here's what each color means:
White: Indicates little to no pressure. When the indicator is white, it suggests that you are applying minimal pressure.
Blue: Signifies good pressure. When the indicator turns blue, it means you are applying an optimal amount of pressure for an effective and comfortable massage experience.
Red: Indicates too much pressure. If the indicator turns red, it's a warning that you are exerting excessive pressure, which could lead to discomfort or potential injury. It's advisable to ease up on the pressure when you see this color.
What do I do if the rubber seal on my massage head is worn out?
Remove the massage head rubber seal from the massage head and install the replacement seal included with the massage gun.
