What products are covered by the warranty?

All INEVIFIT products are covered by our 5-year warranty, including:Body ScalesKitchen ScalesMeal Prep ContainersFoam RollersResistance Bands SetsSports Bottles

How do I activate my warranty?

Activating your warranty is quick and easy. Simply visit our warranty registration page and complete the required information.

How do I claim my warranty?

If you believe your product is defective, please contact our Customer Support team by phone, email, or live chat. Be sure to have your product model number available so we can verify the issue and help troubleshoot the problem.If the product is confirmed to be defective, we'll process either a replacement or a full refund in accordance with our warranty policy.

Do you offer extended warranty?

No, we do not currently offer an extended warranty. All eligible INEVIFIT products are covered by our standard 5-year warranty.

Where can I find the Warranty and Returns Policy?

You can view our complete Warranty & Returns Policy here.If you have any questions or need further clarification, our Customer Support team is always happy to help!

Showcase of INEVIFIT Products: Body Smart Scales, Body Scales and Food Scales

5-YEAR MANUFACTURER WARRANTY

Lasting Confidence

Every INEVIFIT product is backed by a 5-Year Warranty and guaranteed to be free from manufacturer defects, delivering reliable performance you can count on for years.

Activate Warranty

We're so confident in our products that we back it with an industry-leading
5-year manufacturer warranty. That's not a policy. That's a promise.

Register in under 60 seconds • No fine print surprises

If it's a defect, we've got it.

Here's exactly what's protected for 5 years from the day you register.

Display Issues

Weight Accuracy Issues

Won’t power on or function properly

Arrived damaged or in poor condition

Any manufacturer defect

Most scales give you a year. We give you five.

Because a scale should outlast the goals you bought it for.

TRUSTED BY MILLIONS OF HOUSEHOLDS
AND PROFESSIONALS

Perfect Delivery

Our warranty covers your scale the moment it leaves our facility to ensure it is delivered in perfect condition.

Precise Measurements

Higher-quality materials and craftsmanship guarantee accurate readings for the life of your scale.

Free Support

Real, U.S.-based support, 7 days a week. No bots, no scripts, just people who know the product.

5-Year Guarantee

Every scale is built and tested to stay defect-free and fully functional for at least 5 years.

What customers say about our support

I really appreciate INEVIFIT going the extra mile. Customer service throughout the company was “best in class “, really superb.

- Jeanne S.

I will admit your company has a most unusual customer service department. One that might be expected if buying a Rolls Royce or Rolex.

- Gene S.

Wish all sellers were eager to provide great service. Thank you!! The product is great too. Couldn't be happier with it!

- Deeanna D.

I must say that INEVIFIT ‘s customer service was remarkable in every way. I am most grateful and very impressed!

- Nancy P.

Over the top! You have set a very high standard and I will speak of INEVIFIT that way. Deep respect and gratitude.

- Patrick B.

Reliable, responsive, and respectable company. This is obviously a company that strives to deliver and is customer friendly and receptive.

- Jang Y.

I own three businesses and believe me this company has excellent customer service which most businesses do not have anymore!

- Deborah T.

A great accurate scale - coupled with good, caring service. A great combination!

- Pat M.

Thank you for the surprising and excellent customer service. What can I do to commend you for restoring my faith in humanity.

- Susanne D.

I really appreciate INEVIFIT going the extra mile. Customer service throughout the company was “best in class “, really superb.

- Marji S.

If something goes wrong, filing a claim only takes 3 steps.

No runaround, no guessing games. Here's exactly what happens from the moment you reach out to the moment your replacement ships.

Quick Troubleshooting

Reach our U.S.-based team by phone, email, or chat with your model number and purchase date. Most issues get diagnosed on the spot.

Proceed with the Warranty Claim

If it's confirmed defective by the customer support team, provide the necessary shipping details so we can process your replacement.

Replacement Ships Fast

Approved claims are processed by the next business day and shipped via expedited 2–3 day priority shipping.

Warranty FAQ

All INEVIFIT products are covered by our 5-year warranty, including:
- Body Scales
- Kitchen Scales
- Meal Prep Containers
- Foam Rollers
- Resistance Bands Sets
- Sports Bottles
Activating your warranty is quick and easy. Simply visit our warranty registration page and complete the required information.
If you believe your product is defective, please contact our Customer Support team by phone, email, or live chat. Be sure to have your product model number available so we can verify the issue and help troubleshoot the problem.
If the product is confirmed to be defective, we'll process either a replacement or a full refund in accordance with our warranty policy.
No, we do not currently offer an extended warranty. All eligible INEVIFIT products are covered by our standard 5-year warranty.
You can view our complete Warranty & Returns Policy here.
If you have any questions or need further clarification, our Customer Support team is always happy to help!

RECEIVED YOUR INEVIFIT PRODUCT?

Activate your 5-year warranty in under a minute.