I-SS002 Series Instructions

Easy Setup Instructions

Step 1: Download the INEVIFIT APP.

Step 2: Sign Up & Create Profile.

Step 3: Connect & Start Tracking.

Note: *Place the scale on a flat, level and hard surface for use and be sure to allow the scale to Auto-Calibrate before its first use or anytime it is physically moved.

Congratulations, you are all set! Feel free to contact us if you have any questions.


How do I change from lbs to kg?

If you wish to change the unit of measurement on your scale, please use one of the following options;

Using the INEVIFIT App
-Open the app and tap on the menu icon located in the top left corner.
-Then use the unit of measurement toggle to switch between "lb & ft" or "kg & cm"

Using the Scale
-Press on the unit conversion button located on the back of the scale.

How do I calibrate my scale?

If you wish to calibrate your scale, please follow the steps below;
1. Place the scale on a hard and level surface.
2. Briefly step on and off of the scale so that "0.0" is displayed on the scale.
3. The scale is ready for use!
*If the scale does not turn on, please make sure you are stepping on it with enough force as it requires at least 10 lbs (4.5 kgs) to turn on.

How do I connect my scale to my phone?

If you are having issues connecting your scale to your phone, check that you have installed the correct APP for your smart scale. You may simply scan the barcode found on the scale's box to download the INEVIFIT App.

-For iPhone users, check in the settings on your phone under Privacy then Bluetooth, to ensure that Bluetooth is enabled for the app.

-For Android users, ensure that location tracking is enabled while the app is in use. Make sure you have Bluetooth enabled.

NOTE: You do not connect the scale by searching for Bluetooth devices on your phone, it is only done in the app.
*If you are still encountering issues, please contact support for further assistance.

How can I set up multiple users with my scales?

You can have an unlimited number of users that use one scale to track their weight & BMI. Please note that there are two options for this;
-Users can use the same smartphone and create their profile on one device by tapping on the profile icon and then clicking on the "New User" button.
-Alternatively, each user can download our FREE INEVIFIT app and use their own smartphone to monitor their progress.
*Either way there is no limit to the number of users.

How do I sync the data to my Fitbit?

If you would like to connect your scale to Fitbit, please do the following;
-Open the INEVIFIT app and go to the settings page by selecting the menu button located at the top left of the home page.
-Click on the Fitbit toggle to enable the connection.
*Note: This will guide you to your Fitbit sign-in page to sync your accounts.

How can I export my data from the app?

If you wish to export or share your data from the INEVIFIT app, simply go into the history tab located at the top right of the home page. Then click on the sharing arrow located on the top right of the history page and you will be able to email the last set of results in text format to anyone.

How can I delete an incorrect measurement?

If you wish to delete a recorded reading from your history, open the app and press the history button located at the top right-hand of the screen. When you find the reading you wish to delete, follow the following instructions based on the type of phone you have;

-For iPhone users, swipe the unwanted reading to the left then press the red "Delete" button.

-For Android users, press and hold the reading that you wish to delete and there will be a confirmation message, simply confirm to delete.

Why does my scale show "Lo"?

If you get a "Lo" reading on the display, this means one of two things;
-The batteries are low, so you will need a replacement.
-One or more of the batteries may have been installed incorrectly causing the scale to get a low battery reading.

Why is my scale showing "Err"?

If your scale is showing "Err", it could be for one of the following reasons;
-The max capacity of your scale is 400 lbs (181.4 kgs), it may present this display if overloaded.
-One or more of the sensors may have been damaged, please contact support for further assistance.

Why is my scale not turning on when I tap on it?

If your scale is not turning on sometimes when you tap on it, it may be for one of the following reasons;
-Please try stepping on it with more force as the scale requires at least 10 lbs (4.5kgs) to turn on.
-Please check the batteries to ensure that they are properly installed and/or replace them if needed.

Why doesn't the scale show my body composition?

This is the INEVIFIT Smart Body Weight Scale which measures body weight and BMI and connects with the INEVIFIT app. If you wish to monitor your body composition metrics, please check out our Body Fat Scales or our Smart Body Fat Scales for body composition analysis.

Why does the scale give me a different weight reading when using it multiple times in a row?

If the scale is giving you different readings after consecutive uses, please check the following;
-Ensure that you have calibrated the scale since this could cause a 3-4 pound difference between readings.
-Ensure that it is placed on a hard and level surface, the scale will not work on carpet, mats or rubber flooring.
-Ensure that the conditions are the same for the user, things to consider are: drinking, eating, items in pockets, using the rest room, phone on hand, etc.
*Fun fact: 1 liter of water weighs 2.2 pounds or 1 kg so drinking or urinating will often cause a slight fluctuation.

Why does the weight keep moving without settling on a stable reading?

If your scale is displaying a constantly moving weight without settling on a stable reading, this can be caused by one of the following;
-The floor may be unstable, please try using the scale on level flooring made of hardwood, concrete or tile.
-There may be something touching the scale or under the scale, please inspect the bottom and surrounding areas and try again.
-The user of the scale may be slightly unstable, please try remaining as stable as possible while weighing yourself.
-One or more of the sensors may have been damaged, please contact support for further assistance.

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