FAQ
How does this scale help me reach my health goals faster?
Our Smart Body Weight Scales assist you in reaching your health goals faster since they allow you to conveniently monitor your progress. Each time you weigh yourself, your body weight and BMI are recorded in our FREE app so that you can focus on doing more of what works.
What do I need for this scale to work?
The scale comes ready to use right out of the box (batteries are included). For tracking you simply need to connect the scale with our FREE app to begin monitoring your progress.
How can I track my fitness progress with this scale?
Our FREE app allows you to record your results each time you use the scale. Your results are then plotted over time so that you can monitor your weight and Body Mass Index (BMI).
How accurate is the weight reading?
All of our scales come with upgraded heavy load sensors that weigh up to 400 pounds (180 kg) and are accurate to the +/-0.2 lb (+/-0.1 kg).
What is the maximum weight capacity?
All of our scales come with upgraded heavy load sensors that weigh up to 400 pounds (180 kg) and are accurate to the +/-0.2 lb (+/-0.1 kg).
How does the scale calculate my Body Mass Index (BMI)?
Body Mass Index is a simple calculation using a person's height and weight. The formula is BMI = kg/m2 where kg is a person's weight in kilograms and m2 is their height in meters squared. A BMI of 25.0 or more is overweight, while the healthy range is 18.5 to 24.9. BMI applies to most adults 18-65 years
Does the scale require a smartphone and app to work?
It depends... If you wish to get your weight, you can use your scale at any time and see the reading on the scale display. However, if you wish to track body weight over time and see your BMI, you will need to have your smartphone since the scale is limited to only displaying weight. Progress tracking & BMI are recorded through our FREE easy-to-use app.
Is there a limit on the number of users for this scale?
No, you can have an unlimited number of users that use one scale to track their weight and BMI. Users can either use the same smartphone and create their profile on one device, or each user can download our FREE app and use their own smartphone to monitor their progress. Either way there is no limit to the number of users.
Can each person have a different device with their own app and info?
Yes, each user can download our FREE app and use their own smartphone to monitor their progress and there is no limit to the number of users.
What kind of warranty does this scale have?
All of our scales are backed by the industry-leading 5-year manufacturer's warranty which comes with access to our FREE 7-day real customer support.
